resetting new wifi

I updated my wifi with new equipment,name and password,my ring doorbell and floodlight camera are offline now.How do I go about requiring my wifi?

@LosLobos7 wrote:
I updated my wifi with new equipment,name and password,my ring doorbell and floodlight camera are offline now.How do I go about requiring my wifi?

Go to setting/device health and there is a tab third down to change Wi Fi network

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The app is requiring me to “take apart” the doorbell and go through the orange button steps. Isn’t there a way to use the app to just enter the new wifi password? It was a pain to install this thing and I sure don’t want to go through that again.

Hi @pmaxfield. The wifi network cannot be changed without following the prompts that involve pressing the orange setup button on the back of the Doorbell. Pressing this button is what puts the Doorbell into setup mode so that it can be set up under a new wifi network. I hope that helps clear things up for you! :slight_smile: