Reports of PII shared with shady third parties

Products Ring App
1

Will somebody from Ring or Amazon please comment on the recent reports that the mobile apps share personally identifying information with third parties?

2

Hi @DominorRygel,

First and foremost, we want to remind you that at Ring, privacy is foundational - and guides every decision we make.

Like many companies, Ring uses third-party service providers to understand the use of our mobile app, which helps us improve features, optimize your customer experience, and evaluate the effectiveness of our marketing. We care deeply about providing our neighbors with the best possible experience and leverage these tools to help us do so.

We want to ensure you that these service providers’ use of the data provided is contractually limited to appropriate purposes, such as performing these services on our behalf, and not for other purposes. Ring is not in the business of selling customer information.

For more information, please reference our Privacy Notice on Ring.com/privacy.

Thank you,

Marley

3

Nice answer.
“Our comment is no comment” (except
canned announcement)

4

Any comments on these report?
https://youtu.be/7Hpy2kscD6I?t=452

Why are you sharing our PII with Facebook? We already don’t trust FB because they do not have a good history of how they handle our private data. The more companies have access to our private information, the higher the likelyhood is of data breaches. Ring may look after your own, but can you guarantee that the other companies are secure?

Here is the source article from EFF.org:
https://www.eff.org/deeplinks/2020/01/ring-doorbell-app-packed-third-party-trackers

Please give us an option to opt-out of this sharing. Especially here in California. Allow me to remind you:
"The California Consumer Privacy Act of 2018 (CCPA) created new ways for the state’s residents to protect themselves from corporations that invade their privacy by harvesting and monetizing their personal information. Specifically, the CCPA gives each Californian the right to know exactly what pieces of personal information a company has collected about them; the right to delete that information; and the right to opt-out of the sale of that information. "