- Single account.
- Gen 1 (I think) doorbell SKU - 8vr1s5-veu0
Last summer we experienced a minor brown-out (as they often occur in my area) and the Ring camera failed to re-connected. Many tries later, I gave up and recently wanted to try again. After multiple tries, I went for the hard reset (press orange button 15 seconds). I also removed the device from the account to so I could re-add the device as normal (as if it were new). Now, when using the “Set Up a Device” process and scanning the QR code, I receive, “This device is still registered to its owner.”
This happens on the exact same hardware and account used to set up the doorbell when it was new (an Android phone). There is only a single account attached to this device. There are three separate devices used to access the account (two phones an a computer) and both phones get the same error when trying to set up (app not installed on computer).
I’ve seen similar posts -
And Here: community.ring.com/t/the-ring-door-bell-is-still-registered-to-its-owner/27353
I also know about the topic: Ownership of a Device and that is not a solution to this problem.
Is there a quick solution to this problem that I am missing? Is this a result of catching the Ring network (Ring System) in a bad state and all I have to do is wait?
Second issue - If I do get this device to re-add and still see the wifi (ssid for the device) not showing up is there some way to reset or troubleshoot this issue? Please note that I am fairly capable with electronics so don’t be afraid to get technical here (we’re beyond warranty and I’m about to crack this thing open and check it myself so any advice before I do that would be welcome).