Refund?

Where is my refund? Ring received my returned merchandise on June 25, but they can’t seem to return my money. They didn’t even want to give me a return label, so I knew this would happen. Ring doesn’t give refunds.

Hey @Heather2. Our support team will be happy to clear this up for you, but it’s possible there may be a delay on the refund due to COVID-19 delays and banking institution delays. Refunds are generally returned after 7-14 business days of the return being received. Therefore, you could see this as late as July 15th. If you have concerns with this or do not see the refund by the 15th, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.