Range Extender status in app

I know customer support can tell me if a specific contact sensor (or motion sensor) in my Ring Alarm system is connected directly to the base station or to one of my range extenders, but it would be nice if I could see these details myself in the Ring app, maybe under the Advanced settings for a sensor? Please consider adding this to the app, thanks!

I second this request. I am occasionally seeing issues where my Ring devices are reporting poor connectivity but I can tell if it’s to the ranger extender or an attempt to connect to distant base station. When talking with tech support, they can see the ranger extender connections, so it should be easy to make available to customers. It might even save some tech support calls, helping everyone.

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This is ridiculous You have to phone tech support to see if your range extender is working or not. And this is a tech company. Or at least they think that they are.

I have bought a ring range extender and cannot find it in the ring app. Its doesn’t appear in any sections in the ring app when “adding a device”? Please advise or stop selling a product that cannot be used.

I’ve had the police at my house multiple times because one of my motion detectors will not talk to the range extender. I have emailed Ring twice without any response. So I have disabled that sensor’s ability to set off the alarm permanently.

I figure I have done my due diligence. Ring has some issues with their extenders.