My account is stuck with an incorrect address from Google Maps.
I have created a new, correct, address.
But I cannot move my device to that address because my plan is tied to the incorrect address.
Unfortunately I pre-paid for an entire year of the Protect Plus plan. I really regret that now.
I thought I would be able to get a certificate for professional alarm monitoring.
It turns out I also have to buy an alarm system in addition to the products that I have already purchased.
I fear that if I purchase that, it will be of no use, because Ring has my incorrect address (it was incorrect in Google Maps).
I fear that the certificate will display the wrong address.
Also, emergency services will be sent to the wrong town.
Form other posts, it sounds like people who were stuck with the incorrect address could not even get professional monitoring set up.
I am also highly concerned because I have been trying for weeks to get hold of Ring customer service, and cannot. What happens when there is an actual emergency?
Things are looking very concerning, and I fear that I have started down the wrong track and am now throwing good money after bad.