Protect Basic plan renewal

I had paid for Protect basic for a year - due for renewal today.
When trying to renew the site said there was a protect plus trial in use with a few months left and that I should cancel the Protect Basic Plan as it was not linked to any device.
I have done this.
Would I now be best advised to let the Protect Plus trial complete and then restart a basic plan?

Good question, @TW11! Whenever a newly purchased Ring device is added to your account a free 30 day trial period comes with it. During this time, you will want to apply the Protect Plan that works best for you. Keep in mind, if a subscription lapses or is cancelled, videos are also deleted. Thus, it is important to subscribe before a trial or subscription ends. As described in the article linked above, the Protect Plus Plan is best for covering many devices whereas the Protect Basic plan will cover one device. I hope this helps! :slight_smile:

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