I was given a Ring Video Doorbell pro but did not receive the Pro Power Kit to install it with my existing doorbell chime. How do I get one? I can’t find it on amazon and the link for the spareparts kit shows sold out.
Hey @rmancl. Could you please give our support team a call at one of the numbers available here? We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Once you call them up, they can see if they have any available, and if not, put in a order to have one shipped to you as soon as they are!
customer service was very helpful and they are sending me the pro power kit