Pro doorbell ultra sensitive

My doorbell had become ultra sensitive to any motion. My motion settings are at the lowest but it had started alerting in any movement including someone walking by on the opposite side of the street. Any ideas?

Hey @Mrcamarovp. I would recommend maybe playing around with your Motion Zones and reviewing this help article about motion. If you’re still having concerns after testing your Motion Zones and any new settings you make, please contact our support at 1-800-656-1918!

According to the article, the main reason might be that the sensing lens is possibly aimed too high and is capturing vehicle movement. The motion sensor is set to capture the lower half of a human body, and if it set too high, it will capture larger vehicles. The camera should be pointed down with a wedge (or two) until you find the sweet spot.

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