My camera stopped working
It won’t reset and seems to have no power but is fully charged

Hey @Robw0124. Have you been in contact with our support team? It’s best to start when them there, especially if your device is not booting up or showing signs of life. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.