Plug in adapter for video doorbell 3 plus

hi, i am looking to buy a power adapter for the 3 plus. this is the one which is supposed to be compatible.

But i have read the specification on this and it says it has a 24VDC output. i was under the inpression that DC was not supported on the 3 plus as i have read that in one of the manuals regarding hardwiring. the first bullet point.

i raised this question to ring support but couldnt get a clear answer, and was told that it is infact AC output and not DC, but the website specification hasnt been changed yet. and i was just supposed to take his word for it that the adapter will work.

Has anyone used this plug in adater with a 3 plus and does it work properly ?


Youtube used this

Looks a bit scary lol

Hi @aidan_mcdonnell. DC power is not supported when hardwiring the Doorbell directly to an existing doorbell circuit with a transformer. This is different from using the Plug-In Adapter that you linked, which is compatible with the Video Doorbell (2nd Generation), Video Doorbell 3, Video Doorbell 3 Plus, and Video Doorbell Pro. For installation of the Plug-In Adapter, you’ll just need to plug it into a standard UK electrical socket and then run the cable to the Doorbell. I hope that clarifies things for you! :slight_smile:

Thanks for your reply, I have just placed an order for one ??