Pink color

My motion light security camera has a pink tint to it. I assume the IR filter is stuck. I tried tapping it didn’t work, I also held the reset button and that didn’t work.

Any help would be appreciated

Hi @dw. The only other suggestion that I have for you would be to power cycle your camera. You can do this by disconnecting power for 3 minutes, then reintroduce power back to the device. If this doesn’t work, reach our to our support team for further guidance. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.