Peephole Ring Package View Faceplate not working

I ordered and installed the additional package view face plate for my Peephole Ring. It looks like it’s installed correctly but it doesn’t change the view of my Ring to the foot of my door where packages would be left. What gives?

Hi @mocharocha. Can you take a picture of how you have it installed on the physical Peephole Camera, as well as what your Live View looks like? Hope to hear back from you soon! :slight_smile: