I am moving and had to remove my peephole ring doorbell, I purchased this in November of 2020. It appears the ribbon cable is damaged and the doorbell no longer works. I see the instructions on how to replace it, but where do I get a new one?
Hi @Jhooligan65. You can contact our support team to request a replacement ribbon cable. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.