Found out from my mom that for some reason the alarm went into panic mode shortly after she disarmed it yesterday, and let the dog out.
She used the app to disarm, entered the house, sat down her phone, let the dog out and alarm went off… got no notification or call for that matter. Not to mention the app told her to call 911. Doesnt panic mode meen Ring calls 911?
Wierd glitch I’m guessing, but hopefully it doesnt happen again.