I had my outdoor spotlight camera installed about 6 weeks ago and it was fine at first. It still works, but now there’s a constant ticking or clicking whether the motion sensor senses something or not. Any similar experiences? Should I contact Best Buy, who installed it, or Ring?
Hi @Rgoldy, could you please attach a video/link of what this clicking sound is? Getting a better idea of what you’re hearing will help other neighbors in the Community know what you are referencing, as well as see if they have a similar concern and a possible solution for it.
Additionally, for a faster explanation and resolution, please reach out to our support team here. If you reach out to them, please let us know what they were able to do for you and how it goes!