Not receiving Motion alerts

My Rong doorbell has been working, but now it works when the doorbell is activated, but not getting any motion detection notifications. The actual door bell was illuminated in blue before, now its dark? The video and live view work fine. Why no motion notices???

Hey @KCIsportco. Have you ensured you do not have the Modes setting enabled for the Doorbell? In addition, please ensure you have Motion Alerts turned on in the Device’s Profile page. After ensuring if these are affecting your Motion Alerts, if you find that you still do not get alerts, let me know what kind of phone you have, as well as the OS it’s running! :slight_smile: