No sound

I have a 2 cameras on my house and one of them as no audio coming through but the other one any ideas what could be wrong with them as I have only had them since the beginning of this year and the batteries as both fully charged

Hi @Laura2019. We have a Help Center article here that offers some great tips and tricks on fixing some of the most common audio issues. If you’ve tried these steps to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.