No live example on notification any more.?

when someone i in front of my ring doorbell 2 i get the notification on my iPhone but i use to be able to push the notification at get a screenshot or view from the doorbell but that seems not to work any more.! when i push the notification now it just opens the ring app and go to live view.! but that takes about a wars time…! why is it not working any more.? it is the same on my iPad and wife’s iPhone.

Hi @Winsig. The Ring system is currently experiencing difficulties. We are working hard to resolve this. You can track the status of this by clinking the red banner at the top of the page or go to Thank you for you patience while we fix this.

It’s been going on for days now, and i paid for subscription only for that option, divaice is being used for office