No invoice receipt for subscription, and now no e-mail support

I have Ring doorbell for my business and need a receipt. Every year I need to e-mail Ring for a receipt because somehow the common practice of having an invoice is too hard to implement. Every year I tell Ring support to implement this. Not only is it not implemented still, but apparently Ring does not have e-mail support anymore. Their chat isn’t on. I need to call?

Pathetic.

Hi @FoAtlGator. We appreciate your feedback regarding the invoice. While email support is not available at this time, our support team can fulfill your request for an invoice over the phone. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.