I haven’t received any email to say my battery has died. I normally get this. What’s the problem? Thanks for your help…
Hi @Doglovet. To ensure that the emails you should be getting are being properly sent, please make sure you do not have Ring emails marked as spam in your email account. This will prevent these emails from going through. If you’ve checked and they are not in the spam section, you can reach out to our support team here for further assistance as they can also look into this for you.