Nightmode always on

Products Video Doorbells
1

So I just installed my new Ring 2. Turned on live view indoors and got presented with a beautiful sharp colored picture. Then installed it on my door. Checked live view again, and the image was now all black/white! I’m not paying this much money for just a monochrome image… so how do I turn night mode off???

Ps. My other video doorbell (not a ring) works flawlessly with the current light circumstances, so there is enough light. When I illuminate the ir sensor it switches to color on the ring. Wich makes me think the sensor is too sensitive.

Pls tell me how I turn off nightmode.

Thnx

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1 Like
2

I have a ring 2 and all of a sudden the live view and video playback is blank and white not color. Do you know how to fix?

3

This is because the light sensor doesn’t receive enough light. In these cases it switches to night mode. I have the same issue for a year now.