Night vision problems

Ok, after dark all I see is a BLACK void, and cannot even make out the railings on our porch! I have Color Night Vision enabled! The problem is the bright white circle, encircling the doorbell button!!! If I cover this White Circle & button, Night Vision returns fine! Ring MUST come up with a fox or the camera at night is worthless

Hi @willee51. If your Video Doorbell is facing a wall or other surface, the light reflecting off that surface will shine back into the Doorbell’s view potentially preventing the night vision from enabling. If possible, you may need to angle the Doorbell away from the wall using a Wedge Kit. You can find the Wedge Kits in the accessories section here, you’ll just need to select the one that corresponds to the model of Doorbell you have.