On day one, the doorbell initially worked as intended, but only for the first “alarm” which was just me standing there. It then lost connection. I was able to get it into setup mode again, and connect to a different wifi network, but it never showed up online.
I tried several more attempts throughtout the day, and the last time it was able to enter setup mode the text was all jumbled on the “available networks” that were listed in the app. About 70% of the characters were correct, the rest were replaced with random numbers or letters. I put in the password one last time and gave it a go. It never connected.
After that the doorbell will have its light on (full white ring) and it slowly fades over the next few minutes. It’s still sort of on hours later, even the next day. I can do a “full reset” by holding the side button down for 30 seconds, and it seems to do that okay. It still never goes back into setup mode by pressing the side button.
I’ve tried leaving it for hours after “full reset,” I’ve tried turning it off for hours and then turning it back on for hours, and trying to get into setup mode again. Nothing I try seems to do anything other than doing a full reset eventually makes the full white ring turn bright for another hour or so.
I’m at my wits end, and apparently this is where I go for support.
Thank you all.