New Video 3

My door bell has been acting up ever since I purchased it. Most of the time I can’t even access the live view feed, and then it’s hardwired in and it keeps on dying! I want a replacement and I can’t figure out how to get in touch with a live person on the phone! I spend 300$ on this doorbell and I am so upset!

Hey @MzzAmazingg. I’m sorry to hear that this has been your experience! When you have a chance, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back if you have any other unanswered questions and concerns and I’ll be happy to help! :slight_smile: