I just installed a new Ring Doorbell, and it is not detecting motion on the right or left, but only in the middle field of view.
Installation- The doorbell is mounted on a flat surface, not the siding of the home, and works off of the battery only which is currently at 89%. The doorbell faces a street, but is 37 feet away from the street. The Doorbell is approximately 4 feet off of the ground. The house sits on a slight hill facing the street & sidewalk, with an elevation rise of approximately 6 feet. The morning sun faces the doorbell until the afternoon, however the issue is constant, regardless of the sun.
My initial installation I did not install the wedge, as the Ring doorbell was detecting motion in the center of the property which is the walkway leading up to the door. I discovered a week later that if I was working in my yard (grass) on either side of the sidewalk Ring did not detect my presence. I installed the wedge to angle the doorbell down, that did help.
Settings, I have motion set for Frequent, all 3 zones are set to on, I have the motion detection zone set out 30 feet, there is no motion schedule set, and the iphone is set up to receive alerts from Ring.
I have stood out in the yard on the left and right at various distance from 30 feet to 10 on the left and right of the doorbell and it does not detect my motion. I check the history and there are no recordings of my motion. If I walk up the sidewalk (dead center of the doorbell) it will detect my motion, alert my iphone and record my movement toward the door.
I would like the doorbell to be able to detect motion in the complete field of view.