I purchased my Ring Doorbell 3 about a month ago, and for the first 2 weeks or so it worked great… Then it didn’t.
We no longer get notifications from when there is movement in front of the door, the notifications are terribly delayed, and at times we are even unable to connect to the Live View, and when we try it says “Reconnecting” or “Activating Device” and then it responds with “Live View Ended” and I click the “Reconnect” button and it doesn’t connect.
We have no idea what it can be, uptime is good, 230 mbps download for internet speed. We have a good “health” with the Doorbell. I have even factory reset it twice now. Below are the details of the device and health:
Power Source: Hardwired
Signal Strength: RSSI-51
Last Health Check: Today 10:17 PM
Firmware: Up to Date
- All systems operational from the Ring side.
- We use the Ring Android app, don’t know if that has anything to do with it.
I am thinking about returning it, but I wanted to get the communities help before I returned it. Would love to hear thoughts.
Thanks so much!