New owner

Hey I purchased a new home where thee previous owners left the ring doorbell, we want to set it up but we can’t get it figured out! I don’t have contact to Past owners so I can’t ask them to add me

Hi @Andreaguhde. For this concern, would you mind reaching out to our support team directly? They can take a closer look at this to help you get the Doorbell set up under your name. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: