Hi - I recently moved into a new house that has a Ring device already installed to the front wall of the house next to the door. The previous homeowner removed their ownership which was a great start, but now I am being asked by my Ring app to press the orange button on the back of the Ring device to register it to my phone. The problem is it is attached to the stucco. Is the only way to connect the device to your phone through this orange button?
The cover should be free. There is one small screw that needs the certain bit that came with the bell to remove it. That’s the only way to get to that button and it’s needed to give you the control like they stated. If you need that bit and handle they sell the whole kit for $2 I think.