You don’t really have to break any “rules” in this forum to be “banned”.
I didn’t… Ring Customer Support didn’t see anything that caught their eye when they reviewed my comments and Neighbor alerts, and one of the Customer Service reps (from a subsequent call) didn’t have the stones to tell me or my wife what was wrong - he just hemmed and hawed, and said “try again”. Obviously, the whims of the apparent bedwetters that moderate the Community are as flighty as a summer breeze…
In the meantime, some pretty abusive and ignorant commenters have been carrying on unimpeded over the past five months. WE know who they are, no matter what the “Neighbor number” may be.
Time to look at another security system that delivers the service they PROMISE for your money unconditionally.
First, this is not allowed. “Obviously, the whims of the apparent bedwetters that moderate the Community are as flighty as a summer breeze…”
No harassment
Please leave all negative and rude posts at the door. Don’t use the Ring Community to harass, threaten, intimidate, bully or stalk others. Ring also does not permit any type of trolling, which may include hijacking or taking a thread drastically off-topic, shaming, personal attacks, etc
And they do not ban people here for one or two posts or for no reason. But you are free to do whatever you want.
Your right, no matter how sanitized my comments are, posts I have made get blocked and others make same all the time it’s just weird makes no sense, I figured I could beat the algorithm but not so…i do have to agree with Mr Eagle however, if was having this conversation in person would you call people bedwetters ? Maybe in close company, to a stranger ? does not offend me, it’s slightly accurate but somewhat extreme choice in description
“Your right, no matter how sanitized my comments are, posts I have made get blocked and others make same all the time it’s just weird makes no sense, I figured I could beat the algorithm but not so…i do have to agree with Mr Eagle however, if was having this conversation in person would you call people bedwetters ? Maybe in close company, to a stranger ? does not offend me, it’s slightly accurate but somewhat extreme choice in description”.
Hey - I just used some of the language that CURRENT RING COMMUNITY NEIGHBORS HAVE USED & WILL APPARENTLY CONTINUE TO BE ALLOWED TO USE!
Oh, would I have “this conversation in person would you call people bedwetters ?”. If the shoe fits - yup. And, to a stranger.
And no one will do anything about it. After all, it’s now a one way world.
YOU can be “insulted”, but don’t you dare respond in kind.
Wow…you consider talking to someone, preferably not at the other end of the internet. like dude, it’s a forum discussing ring cameras, really ? Huge difference between political correctness and bad manners.
Wow, like dude, like, chill! You need to, like, zone out & try reading comprehension training, so, like, you realize that this specific forum thread was, like, RING 'Neighbors’ forum moderator practices (not just Ring cameras), like, banning the people’s speech but, and, like, as I said before, on my previous comment, my commenting was over, and, like, obviously, you missed it, but, dude, I won’t blame it on your focus, 'cuz, that would be bad manners…
Dude, it’s over. It’s cool, see ya at the Bernie rally!
Hi neighbors! The Ring Community is a peer-to-peer forum offering guidance and positive, constructive interaction for all neighbors. We want to maintain a positive Community experience for all neighbors who wish to share feedback, feature requests, or even seek assistance.
If you are having concerns specific to the Neighbors by Ring app, you are able to flag comments or posts you deem as inappropriate, or are not following Ring Neighbors Community Guidelines. Once flagged, the comment or post will disappear from your local feed and will be sent to the Neighbors moderation team for a secondary review. If you feel this is not the case, we can certainly share that feedback with the appropriate team.
In the meantime, please review our Community Guidelines to ensure we are making the Community the best it can be for all neighbors.
Also, taking a look at this post it appears that some of the neighbors are confused between the Ring Community (this site, community.ring.com) which is a place where neighbors can ask questions and discuss all Ring products vs Ring Neighbors, the place to share, discuss and raise awareness about crime and safety-related activity in your community.
When talking in the Community, please refer to these Guidelines.
Hi @Jer88788. The Ring Community is a peer-to-peer forum offering guidance and positive, constructive interaction for all neighbors. We want to maintain a positive Community experience for all neighbors who wish to share feedback, feature requests, or even seek assistance.
If you are having concerns specific to the Neighbors by Ring app, you are able to flag comments or posts you deem as inappropriate, or are not following Ring Neighbors Community Guidelines. Once flagged, the comment or post will disappear from your local feed and will be sent to the Neighbors moderation team for a secondary review. The Neighbors app also features various alert types in which a shared event should match the criteria of. This will ensure for accurate and priority events to be seen around the neighborhood.
As we value our neighbors’ feedback, we will of course share these experiences with the team. In the meantime, please review our Community Guidelines to ensure we are making the Community the best it can be for all neighbors.
It is not an attack on free speech if you agree to it. Just like it is not an attack on your civil liberties to go to arbitration instead of court when you sign up for your cell phone. If you don’t like it, don’t use it: the government is not requiring you to do it.
I’m going to call BS on this or, otherwise, demand better (any) training. I specifically know that several people have been reporting specific commenters in my area who are trying to convince every one that every, single post is useless because it either/ or: 1) Occurred in the minutes leading up to the post and no immediate arrest was made; 2) Gunshots are a frequent occurrence in our area; 3) Gunshots didn’t hit anyone so no hard-on foul; 4) It has to be fireworks if no one personally sat there and watched the gunshots take place (even when slugs and/or shells are collected from the scene by police); 5) People twisting knobs didn’t get in so “Who cares?”; 6) More people are killed by car accidents than gunshots; 7) It’s the fault of the OP for getting their car tossed for leaving their car unlocked; 8) It’s the fault of the OP for getting their window broken because they locked the doors; 9) It couldn’t have happened because there’s no video (despite the fact you don’t have to have a Ring to use Neighbors and the lovely connection problems somehow prevent being able to access Ring a significant portion of the time); and (my personal favorite) 10) It’s the middle of the night, call someone who cares–as if people can control when crime is happening.
The absolutely erratic enforcement of the standards that are more a comparison of relative struggle with the moderators’ beliefs is burning out people who are posting about their cars being broken into (which repeat naysayers keep assuring all us must be fake because the police department didn’t catch anyone); their cars stolen (which must be fake because the cars were never recovered); people stealing their mail (which must be fake because OP should have bought a locking mailbox and people illegally put things in mailboxes all the time); gunshots (which must be fake because no one was hospitalized)… I could go on FOR DAYS about the negative comments that don’t get taken down despite calling people names and self-depitizing as sole authorities despite legitimate posts that get later taken down either because the OPs are sick of getting harangued by naysayers or the naysayers report the posts as illegitimate with exactly ZERO proof. We had one where a woman posted actual video of a drive-by shooting and people rained shat on her for a week because even though she called the cops, no arrest was made and no one got hurt.
This app has just become a way for criminals to police concern, gaslight victims, and figure put where to strike next. I won’t be paying for Ring in the future. I can get victimized for free without having to listen to people in my neighbors getting abused or being abused myself. Anyone and everyone who has asked me about whether or not Ring is a worthwhile service has gotten to read through the comments through my phone and they genuinely get burnt out before they buy.
Why can’t people who are being flagged by several people over several posts over a long period of time either be forced to take a break or banned from the service? How is this STILL not an enforcement mechanism?
Hi @imouse1. As mentioned previously in this thread, reporting or flagging a post will reach our Neighbors moderation team, who can then take necessary action. For repeat concerns, or users in your area who frequently act outside of the Neighbors Community Guidelines, you can reach out to the team at communityalerts@ring.com to provide more details to our team. Thank you!