The micro usb port has quit working on my ring doorbell. Where can I get a charger so I can keep my battery charged. I have bought new batteries but have no way to keep them charged. This is on the doorbell from 2015 time frame. If you know of a charger please share with me.
Hi @LEj. Would you mind contacting our support team for this concern? They can verify which model of Doorbell you have and make sure to point you in the right direction for a replacement charger. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Unfortunately I already called support several weeks ago about the problem. I have the generation 1 ring doorbell. They took me through several steps that didn’t work and basically said there was nothing more that they could do, my warranty was out. I knew that. I was able to buy me a new battery although they told me I couldn’t. Only problem is after it went dead I can’t charge it because the micro usb isn’t working I guess. I’m looking for a way to charge the battery that has 6 pins on it that snaps the battery in. The doorbell works fine if I have a hot battery. With that said I need help with a way to charge the batteries.