My stickup cam battery has lost internet connection/offline

My stickup cam battery has lost internet connection/offline. All other camera’s are working. Happened 2 hours ago! I get motion notifications and I can review video but I have no internet connection. This is the second issue within a week with the stickup cam battery!

I believe I am having the same issue, Multiple devices not connecting, no live view

Hi neighbors! I responded to a similar concern in this post here. The appropriate team is aware of some devices incorrectly reporting as offline, and they’re working to resolve this concern as soon as they can. In the meantime, our support team is available at one of the numbers available here if you have any additional questions or concerns. Thank you for your patience in this matter! :slight_smile: