My Galaxy S9+ doesn't notify me

My Galaxy S9+ doesn’t notify me with sound when someone approaches or rings the doorbell.

Hey @jmdalton. Could you try removing the Ring app from your phone, rebooting your phone, and then reinstalling the Ring app? From there, make sure you log in, refresh your notification preferences by allowing the notifications to come through, and then dinging your Doorbell to ensure the ding comes through to your phone! If it still does not come through, try disconnecting any bluetooth watches, headphones, etc, to see if this helps a ding notification come through! :slight_smile: