My doorbell says it belongs to someone else

When I try to set up my ring doorbell it says it belongs to someone else yet it was working for a long time before it packed in , has it been hacked?

This sounds like a change of ownership, which can happen when a device is previously owned or setup previously. Your ownership may not have changed, but details for your setup or Ring account used may have since it was last setup. Visit the link above for tips on resetting your ownership. :slight_smile: