Moved and left my ring behind. It's not longer connected to Wifi, and I can't remove it.

Hi, I recently moved and left our Ring Alarm base station and all devices behind for the new homeowners. I am trying to remove the device, and I have tried in both the Android App and the in Chrome on my PC, but when I select the Base Station from the list of devices, the General Settings option to remove the device is unavailable. Thus, I cannot remove the device to transfer ownership to the new homeowners. Please assist!

Base sation>gear/settings>advanced>unregister

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