Motion recordings

When I go back to watch motion recordings on my iPhone, the audio will play only for a few seconds then the mute button displays on my phone, what am I doing wrong?

Hi @cderouenjr. Is your iPhone muting the recording, or do you not hear any sound coming from the recording playback? If you could share a screen recording of this pop up, or share the video recording itself, this may help us isolate this further!