Motion detection only working sometimes

Never had a problem till recently… it used to pick up every car that would pull down the driveway and now it only does it once in a while… I have the frequency turned to high and it set to detect all motion. I even extended the motion zones and it’s still not picking up motion in those areas that I want to be notified on

Hi @DawnB. One of the things I would do first is reboot your internet router. A slow or weak connection can be linked to intermittent performance. I would also look at this guide here to help you adjust your settings for optimal performance.

If you’ve made these adjustments to no avail, you can reach out to our support team for the next best steps. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.