Moisture in lens area

Moisture formed in lens compartment of Ring Door Bell

How do I clean it??!

Hi there, @FredHI! If wiping the lens did not clean off the moisture, try bringing your Video Doorbell inside for a little while. While the Doorbell is inside your home, check the mounting area for moisture or causes of such. Please also consider other mounting areas if you find the current environment is exposed to too much moisture or water. Feel free to check around the Community to see what other neighbors with a similar concern may have done.

If this concern persists, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.