Ive disarmed my system and confirmed the cameras are not streaming so that I can mow my lawn. After finishing my lawn I check my phone and find 25 alerts from the Ring system while the system still shows the cameras are disabled. What am I doing wrong?
Hey @Willow09. Have you tried disabling your system and seeing if your cameras are still recording even with motion detection disabled? If they are and you have checked all of your Mode settings to ensure they are set up properly, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.