Missing motion and blank screen

My cameras miss motion regularly, if a leaf blows a cross the street I get an alert but if someone steals a package right in front of the camera it will miss it most times. Also, when I get a motion alert the screen will be black so I can’t see what happened even when I replay it. Anyone else have the same issues?

Hi @user12204. There are a few factors that can contribute to your Camera missing motion. First, what specific model camera is this? Next, I would check to make sure the camera has the Proper Placement. Next, you’ll want to review you Motion Settings to ensure you have optimal Motion Detection. If possible, share a screenshot of your Cameras view so the Community can help determine what the issue is. Let me know if this helps! :grinning: