Awhile ago I purchased a ring alarm and have only recently got round to installing it, but I appear to be missing the fixing screws and power cable for the hub.
How do I go about getting these missing items?
Hi @Ninko. Have you thoroughly checked the box to make sure these pieces are missing? If you’ve checked through everything in the box and can’t locate any of the components, you’ll want to give our support team a call so they can get a replacement sent out to you. Our support team can be reached at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.