Missing doorbell activity

Hi I have Ring doorbell pro wired for power to fuse box and then ethernet cable attached to hub with a speed of just over 900mbs download and over 150mbs upload. I have tried resetting the camera, changed the cable and deleted the app and reinstalled it, changed the length of videos from 50sec to 2mins and back, put it on people changed zones. So why am I still missing activity and what else should I do other than going with someone else.