Missing Activity History

My activity history prior to June 1, 2020 is suddenly gone. I am a subscriber to the Basic plan and should have activity saved for 60 days.

I did not delete the old activity.

Hey @pantutheiss. Could you reach out to our support team on this concern? They can ensure your plan is still active and determine why the recordings are not available. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.