Missing 2 security screws

We are missing 2 security screws that were not in the box. We called, wait time is 45 minutes. I see that other people are having the same problem. I am now concerned about this product. That doesn’t seem right if you have so many people with the same problem.

Well not having the security screws is not the end of the world. You can still use your doorbell and try calling support at a different hour of the day. They are not going to be able to send you your screws via your internet connection anyway…