I subscribe to Ring Protect Basic. How do I get rid of orange banner permanently?
Hi @cwxmas. I would verify that your Ring Protect Plan subscription is setup correctly on Ring.com. If it is, and you are still having this issue, Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
we have same error msg but just subscribed to ring protect basic… i think perhaps we cont to get the orange error msg b/c one if of our 4 cameras is not part of the plan? oh well as long as recording the ones we asked for i guess we just ignore the error msg? it is a bit unnerving ea time open and see that tho
Hi @user73432. Yes, if you have a camera that is not subscribed to the Ring Protect Plan, you will get a message saying that your recordings are not being saved.