I have been in contact with customer support for almost one month now trying to solve this issue and it’s driving me insane.
Things done sofar:
Device is mounted at 1,5 meter instead of the recommended 1,20 meter so on advice of support i’ve installed a WIG to compensate the angle, but still major motion was not detected, people with a dog walking by were detected, but a car parking directly infront of my door was not.
Then support send me a complete new device and swapped the entire Doorbel for a new one, but still the issue remains.
This still happens alot (day/night no difference), i do notice this happens alot with darker colored cars only, dark blue, black, but this also could be a coincidence, i don’t know.
Everything is set to the max, motion zone’s are ok, detection from 5 to 15 feet from my door. wel within viewing area.
What should/can i do/try?
Last thing i want is to go out and find another brand.