Loss of audible notifications

Suddenly my phone is not chiming when someone comes to the door. I cannot find any boxes to tick to get it back

Hi @Imorris! Try removing and reinstalling the Ring app on your mobile device. Next, check your event history to confirm that even without notifications an event is still being detected and recorded. If there are not any recent motion events, your device might be offline. If there are motion events being recorded, check your motion and device settings to ensure alerts are enabled. Feel free to let us know how this goes! :slight_smile: