I came home to find my ring doorbell not working, tried to sign into my ring app and it wouldn’t load the ring doorbell history or live view, tried multiple times with no luck (wifi was fully functional and mobile signal was strong)
I got a bunch of different issues mainly to do with connection, so I uninstalled the app and reinstalled after restarting my phone. Now I can’t get past the 2 step verification on the initial login screen after the install. I input the code that I get sent to my phone, but it says error, and when I resend a new code it says the same thing.
I managed to get logged in 3 times, but each time I setup the doorbell it tells me it can’t find my location. I’ve accepted permission for the app to always be allowed in location settings, and I’ve tried on both WiFi and mobile data (4g AND 5g…)
Still the same issue, can’t find location.
At this point I’m thinking of doing a hard reset of the doorbell, but if I can’t even log into the ring app itself then what is the point?
Anyone else had this issue after the doorbell stopped working randomly?
I did update my payment details for the ring subscription about 3 hours ago, but it was working fine after that until I got home 2 hours later.
At this point I’m unsure whether it is an issue with the doorbell itself (as I can’t even access the app at all to reinstall the doorbell) or if it’s maybe a temporary server issue with ring?
I live in a busy built up area and I think the uk support is closed for tonight, but I would ideally like the added security tonight for my property…