Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
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Local storage
alarm
product-request
ring-protect-plans

my area is seeing bandwidth issues, with everyone staying at home.. I want a local DVR that uploads to ring after it does it work, setup with modes, or different cams upload in different ways. also the ring app needs to be able to view from the dvr, before going to ring servers. I want to be able to buy a local storage device. The device cache my video when my internet is down or my internet is slow. The device would also cache 1tb of videos so my app could play them with speed when there is bandwidth issues. The device would still upload to ring, just in a different way. For example, my out door cams could upload to both right away, but my indoor cams only upload to ring depending on my alarm mode or time of day. Eventually all data would still be uploaded. How will this help the consumer: It will make ring work faster at homes and businesses. No more latency issues causing sound and video issues. No downtime due to internet outages. Less impact on bandwidth when motion is detected or when reviewing the last 1tb of videos. How will this help ring: A device to sale creates revenue. Using locally stored video, has less backhual/work for ring servers. Less client downtime, when ring has outages, means more client satisfaction. Possible throttling bandwidth if setup with modes or only sending motion to ring. Coding could also happen locally, creating less of an impact on ring servers.

20784

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239

21-03-2020 02:49:50

Responses (42)

  • P

    I want to put a monitor in my office that shows the video output from cameras around the house. Unfortunately, that does not seem to be possible with Ring's products. This would be far easier if one could consume an RTSP (or equivalent) video directly from the cameras.

    4

    18-04-2020 07:19:24

    • J

      Please revise the software to be used to protect our families during emergencies when internet is down. Thanks Jay

      3

      20-04-2020 12:04:38

        V

        Completely agree and I can't even imagine how the security fire abd burg protections systems work. The app should be smart enough to use the local network when the internet is down. It jas to do the discovery broadcast on the local network so why if the app is on the same LAN doesn't the app pull directly from the cams and grey out recordings that aren't accessible on the cloud.

        0

        10-08-2020 08:28:44

    • F

      Dear Ring, Please consider RTSP functionality on your cameras thus enabling them for other surveillance software like e.g. SecuritySpy where I can't add them now. You could start making this available to customers with full service plans. Thanks. Faas.

      57

      28-04-2020 04:17:20

        I

        Please consider adding onvif support so we can access our camera on our NVR. I don't want to put up another camera for the system when there's already one there.

        7

        16-05-2020 09:34:59

        J

        I wonder if anyone on the Change team is even reading this. I agree it would be SOO much nicer to have that as an option.

        0

        07-08-2020 03:44:09

        R

        This needs to be an option ASAP, the system outages are saftey issues because Ring dictates how we can use our products we bought fair and square.

        1

        28-08-2020 05:00:23

        U

        ONVIF/RTSP support would be fantastic.

        2

        02-09-2020 06:06:20

        L

        Yes, RTSP or ONVIF needs to be supported. Will be happy if this has to be combined with a subscription, but currently the doorbell is almost useless in the Home Automation setup. Will probable drop the doorbell and subscription in the coming year (if it would br supported, I'd probably buy additional Ring cams)

        3

        05-09-2020 10:17:32

    • D

      I would love this feature. Plus for privacy I don’t want my personal images on your servers and you don’t really want to store them either.... win/win. No creepers looking at my videos on your servers....

      0

      19-05-2020 08:52:26

      • M

        Many other companies already have such a feature. Ring, you are behind the times. Please! This is a vital, and necessary feature. I have a total of 10 cameras (including Ring doorbells) inside and outside my property. Although I have Ring Cameras, I never got rid of my old systems cameras because its connected to a dvr. But that system is becoming too old. I don't want to buy cameras for another system just to have a local dvr.

        2

        23-05-2020 01:51:15

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