After the recent Samsung family hub software version (TIZEN 4.0), my ring doorbell camera view stopped working. The ring app version on the family hub is up-to-date (4.1.12)
I am seeing the following message “Video streaming is not available due to the network problem” (attached screenshot)
What I tried:
1.) Made sure that the doorbell and the family hub connected to the same network
2.) Deleted app’s cache and logged into the app
PS 1: I am able to see the live stream of the doorbell camera from the mobile app.
PS 2: I am able to see live stream of other stick cameras that I have without any problem from the family hub
Thanks for your help